Orders and support

How can I contact Avelyra?

Email [email protected] with your question and order number if available.

Can I change or cancel an order?

Contact us as soon as possible. Changes cannot be guaranteed once an order enters processing or shipment.

Shipping and returns

Is shipping free?

Yes. Standard shipping is free for orders delivered within the United States.

How long does delivery take?

Orders normally begin processing within one to three business days. Standard delivery generally takes five to eight business days after dispatch.

What is the return window?

Eligible items may be returned within 30 calendar days of delivery. Review the complete process and exceptions on our Returns & Refunds page.

Plug and voltage

Which plug type is supplied?

The available Avelyra hair dryers and stylers are configured with a US plug.

What voltage should I use?

Use the product only with a 110–120V power supply. Do not connect it directly to a 220–240V outlet, and do not use a travel converter unless the product instructions explicitly confirm compatibility.

Can I use the dryer outside the United States?

The product is configured for the U.S. market and 110–120V power. Plug shape and voltage differ by country, so confirm both requirements before use abroad.